1. Investment Returns & Share Value
Question: How does this technology help ensure I’ll receive my 10% annualized each month, and how will it increase the value of my share?
Answer (Len Poncia): The technology (Teton) provides a distinct competitive advantage. By being a “care first” priority, the communities become more profitable through operational excellence and institutional partnerships. This profitability ensures the company can meet its financial obligations, maintain facilities, and provide the level of care that drives market demand. Steve Schmidt added that raising capital for the acquisition of additional communities in the Mid-Atlantic region allows the company to scale these improvements, further increasing overall value.
2. Impact on Staff, Residents, and Families
Question: We love this technology, but what about the staff, residents, and families? How have they received it?
Answer (Jim Burnham & Katie Grant): Adoption has been nearly universal. At the Heritage Springs community, there was a 100% adoption rate among families. Families report feeling more confident knowing there is an “additional layer of support operating quietly in the background.” For staff, it is framed not as a replacement but as a tool to empower them. Staff acceptance is “over the top” because it reduces the burden of reactive care and allows them to focus on proactive resident needs.
3. Maintenance and Technical Support
Question: I’m curious how maintenance and tech support for Teton’s devices is usually handled if something breaks or needs updating?
Answer (Katie Grant): Teton uses a back-end monitoring system to identify devices that need assistance. Because the hardware is lease-based, Teton handles the support. If a device fails, a replacement is immediately shipped, and the company typically keeps 1–2 spares on-site for immediate swapping by the maintenance team. All software and hardware updates are managed as part of the ongoing partnership.
4. Purpose of Investment
Question: What is the investment for?
Answer (Len Poncia): The capital is being raised for the acquisition of additional senior living communities. Aquinas focuses on the “middle market” demand, where there is currently a massive supply shortage. The goal is to take “challenged” communities and revitalize them using ASL’s care philosophy and Teton technology.
5. Prospectus Availability
Question: Is there a prospectus available?
Answer (Steve Schmidt): Yes. It is referred to as the Offering Memorandum (OM) and is available on the investor website (https://investasl.com) via the “Invest” button.
6. Profit Sharing
Question: Is there a profit share in addition to the 10% distribution?
Answer (Len Poncia): Yes, there is. The details are contained in the Offering Memorandum, but generally, upon the “exit” or sale of an asset, investors realize an additional return beyond the monthly distributions.
7. Future Teton Features
Question: I’m curious about what features Teton has “in the works” for the future?
Answer (Katie Grant): Several features are currently being discussed or trialed with Aquinas:
- Safety Call System: Already being utilized in one community.
- Common Area Monitoring: Expanding protection beyond individual resident rooms to the entire community.
- Care Plan Modules: Integrating data directly into care planning.
- Staff Tracking: Monitoring staff time and room presence to optimize workflows.
- Advanced Health Metrics: Additional data points to track resident wellness more granularly